Exciting news for travelers and aviation enthusiasts! Plaza Premium Group (PPG), a renowned provider of global airport hospitality services, has just announced its expansion into Hong Kong International Airport (HKIA). Starting from July 6, 2022, PPG’s brand, ALLWAYS, will manage and operate 17 exceptional airport passenger services at HKIA. This development aims to enhance the overall travel experience and make HKIA a preferred hub for global travelers. Let’s delve deeper into what this means for passengers and the collaboration that makes it possible.
Seamless Travel Experiences with ALLWAYS:
ALLWAYS, the dedicated brand under Plaza Premium Group, is set to revolutionize the way travelers navigate their journey at HKIA. With a comprehensive range of passenger services, passengers can expect nothing less than a seamless and convenient experience from the moment they arrive.
The services offered by ALLWAYS cover all aspects of the passenger journey, including meet and assist, porter service, wheelchair and buggy service, unaccompanied minor or young passenger assistance, administration support, booking and inquiry assistance, travel concierge service, battery charging facilities, limousine service, home baggage pick-up and drop-off, and baggage wrapping. These services cater to the diverse needs of travelers, ensuring that their time at the airport is stress-free and enjoyable.
To further enhance the convenience for travelers, ALLWAYS will be hosted on PPG’s innovative travel experience ecosystem called TECO. This cutting-edge platform serves as a centralized hub for ALLWAYS’ product offerings, streamlining the booking process for both businesses and passengers alike.
TECO incorporates an omnichannel booking engine that facilitates worldwide sales and distribution. It also features a customer engagement center equipped with advanced customer profiling and personalization capabilities. Additionally, the platform includes a service delivery platform for efficient dispatch and real-time incident management. With TECO, Plaza Premium Group aims to provide a unified and user-friendly experience that caters to the evolving needs of modern travelers.
In a significant milestone, Plaza Premium Group has solidified its collaboration with SATS HK Limited through a strategic partnership. The partnership agreement, signed by Bora Isbulan, Deputy CEO of PPG, and Ir Ben Wong, Chairman & Chief Executive Officer of SATS HK Ltd, marks a pivotal moment for both companies.
Bora Isbulan expressed his delight in working with SATS HK Ltd to bring the ALLWAYS offerings to passengers. This partnership is seen as a crucial step in providing the best airport passenger services experience, and Plaza Premium Group looks forward to forging more partnerships in the future. The goal is to create a truly seamless airport experience for travelers stepping foot in HKIA.
The partnership between Plaza Premium Group and SATS HK Ltd marks an exciting chapter for Hong Kong International Airport. With ALLWAYS’ extensive range of passenger services and the seamless integration of TECO, passengers can expect a heightened travel experience at HKIA. This collaboration aims to solidify HKIA’s position as a leading global airport renowned for its world-class services and facilities. As Plaza Premium Group continues to innovate and establish strategic partnerships, the future looks promising for those traveling through HKIA. Exciting times lie ahead for passengers seeking an elevated airport experience!
Exciting news for travelers and aviation enthusiasts! Plaza Premium Group (PPG), a renowned provider of global airport hospitality services, has just announced its expansion into Hong Kong International Airport (HKIA). Starting from July 6, 2022, PPG’s brand, ALLWAYS, will manage and operate 17 exceptional airport passenger services at HKIA. This development aims to enhance the overall travel experience and make HKIA a preferred hub for global travelers. Let’s delve deeper into what this means for passengers and the collaboration that makes it possible.
Seamless Travel Experiences with ALLWAYS:
ALLWAYS, the dedicated brand under Plaza Premium Group, is set to revolutionize the way travelers navigate their journey at HKIA. With a comprehensive range of passenger services, passengers can expect nothing less than a seamless and convenient experience from the moment they arrive.
The services offered by ALLWAYS cover all aspects of the passenger journey, including meet and assist, porter service, wheelchair and buggy service, unaccompanied minor or young passenger assistance, administration support, booking and inquiry assistance, travel concierge service, battery charging facilities, limousine service, home baggage pick-up and drop-off, and baggage wrapping. These services cater to the diverse needs of travelers, ensuring that their time at the airport is stress-free and enjoyable.
To further enhance the convenience for travelers, ALLWAYS will be hosted on PPG’s innovative travel experience ecosystem called TECO. This cutting-edge platform serves as a centralized hub for ALLWAYS’ product offerings, streamlining the booking process for both businesses and passengers alike.
TECO incorporates an omnichannel booking engine that facilitates worldwide sales and distribution. It also features a customer engagement center equipped with advanced customer profiling and personalization capabilities. Additionally, the platform includes a service delivery platform for efficient dispatch and real-time incident management. With TECO, Plaza Premium Group aims to provide a unified and user-friendly experience that caters to the evolving needs of modern travelers.
In a significant milestone, Plaza Premium Group has solidified its collaboration with SATS HK Limited through a strategic partnership. The partnership agreement, signed by Bora Isbulan, Deputy CEO of PPG, and Ir Ben Wong, Chairman & Chief Executive Officer of SATS HK Ltd, marks a pivotal moment for both companies.
Bora Isbulan expressed his delight in working with SATS HK Ltd to bring the ALLWAYS offerings to passengers. This partnership is seen as a crucial step in providing the best airport passenger services experience, and Plaza Premium Group looks forward to forging more partnerships in the future. The goal is to create a truly seamless airport experience for travelers stepping foot in HKIA.
The partnership between Plaza Premium Group and SATS HK Ltd marks an exciting chapter for Hong Kong International Airport. With ALLWAYS’ extensive range of passenger services and the seamless integration of TECO, passengers can expect a heightened travel experience at HKIA. This collaboration aims to solidify HKIA’s position as a leading global airport renowned for its world-class services and facilities. As Plaza Premium Group continues to innovate and establish strategic partnerships, the future looks promising for those traveling through HKIA. Exciting times lie ahead for passengers seeking an elevated airport experience!
Exciting news for travelers and aviation enthusiasts! Plaza Premium Group (PPG), a renowned provider of global airport hospitality services, has just announced its expansion into Hong Kong International Airport (HKIA). Starting from July 6, 2022, PPG’s brand, ALLWAYS, will manage and operate 17 exceptional airport passenger services at HKIA. This development aims to enhance the overall travel experience and make HKIA a preferred hub for global travelers. Let’s delve deeper into what this means for passengers and the collaboration that makes it possible.
Seamless Travel Experiences with ALLWAYS:
ALLWAYS, the dedicated brand under Plaza Premium Group, is set to revolutionize the way travelers navigate their journey at HKIA. With a comprehensive range of passenger services, passengers can expect nothing less than a seamless and convenient experience from the moment they arrive.
The services offered by ALLWAYS cover all aspects of the passenger journey, including meet and assist, porter service, wheelchair and buggy service, unaccompanied minor or young passenger assistance, administration support, booking and inquiry assistance, travel concierge service, battery charging facilities, limousine service, home baggage pick-up and drop-off, and baggage wrapping. These services cater to the diverse needs of travelers, ensuring that their time at the airport is stress-free and enjoyable.
To further enhance the convenience for travelers, ALLWAYS will be hosted on PPG’s innovative travel experience ecosystem called TECO. This cutting-edge platform serves as a centralized hub for ALLWAYS’ product offerings, streamlining the booking process for both businesses and passengers alike.
TECO incorporates an omnichannel booking engine that facilitates worldwide sales and distribution. It also features a customer engagement center equipped with advanced customer profiling and personalization capabilities. Additionally, the platform includes a service delivery platform for efficient dispatch and real-time incident management. With TECO, Plaza Premium Group aims to provide a unified and user-friendly experience that caters to the evolving needs of modern travelers.
In a significant milestone, Plaza Premium Group has solidified its collaboration with SATS HK Limited through a strategic partnership. The partnership agreement, signed by Bora Isbulan, Deputy CEO of PPG, and Ir Ben Wong, Chairman & Chief Executive Officer of SATS HK Ltd, marks a pivotal moment for both companies.
Bora Isbulan expressed his delight in working with SATS HK Ltd to bring the ALLWAYS offerings to passengers. This partnership is seen as a crucial step in providing the best airport passenger services experience, and Plaza Premium Group looks forward to forging more partnerships in the future. The goal is to create a truly seamless airport experience for travelers stepping foot in HKIA.
The partnership between Plaza Premium Group and SATS HK Ltd marks an exciting chapter for Hong Kong International Airport. With ALLWAYS’ extensive range of passenger services and the seamless integration of TECO, passengers can expect a heightened travel experience at HKIA. This collaboration aims to solidify HKIA’s position as a leading global airport renowned for its world-class services and facilities. As Plaza Premium Group continues to innovate and establish strategic partnerships, the future looks promising for those traveling through HKIA. Exciting times lie ahead for passengers seeking an elevated airport experience!
