With experience offerings spanning the entire curb-to-apron airport journey, our global portfolio allows full spectrum coordination of the total passenger journey from departure, transit to arrivals.
Our diverse brand portfolio has been category defining and an integral part of the airport experience development globally.
With an expertise that spans over 20 years, our range of services span across industry-leading lounge operations and designs, award-wining in-airport accommodation, meet and assist, and other passenger services, and then the technology to link it all with a single touchpoint. This services suite has the power to make every airport travel experience memorable for your brand and business.
A rejuvenating meeting place for seasoned air travellers, our Plaza Collection comprises our proprietary lounge brands. Each Plaza Collection lounge is owned and operated by Plaza Premium Group, these include some of our most revited lounges: Plaza Premium Lounges at Heathrow Airport, Singapore Changi Airport and Hong Kong International Airport.
Our Experience Collection sees PPG offer its expertise in experience design, interior design, project management and lounge management of partner-branded lounges. In our full suite of global lounges belonging to airlines and financial institutions, we have worked together with our clients to successfully craft and execute some of the best lounges around the world.
Our Travel Collection sees PPG aggregate a global network of airport lounges, this includes lounges from the world’s top 100 travel destinations. This extensive network gives clients immediate access to one of the world’s largest global lounge network.
A bespoke concierge service brand committed to simplifying the process of journeying internationally, ALLWAYS streamlines the curb-to-apron experience of moving through the airport. Passenger services including Fast track, managing baggage handling, lounge stays, immigration-designated channels, limousine transfers and buggy services, ALLWAYS guarantees smooth coordination at every touch point, ensuring travellers can navigate unfamiliar settings with peace of mind.
Being ALLWAYS’ strategic partner, YQNow aggregates expert concierge services to more than 500 global airports. Offering round-the-clock availability and a highly experienced team of travel consultants, this unique offering promises assistance for the end-to-end airport process. YQNow includes aiding movement through immigration queues, helping with baggage and arranging transfers.
Designed by travellers for travellers, Aerotel is a one-of-a-kind airport hotel concept which offers convenience, comfort and security to those looking for quality rest at the airport. This experience is distinguished by the ability to book flexible hourly stays, select from tailored room designs and stylish services and facilities add-ons: modern rooms, hot showers, luxurious amenities. Aerotel seeks to provide a nourishing escape from long-haul travel.
Refreshhh by Aerotel is our select-service concept that specifically caters to travellers’ needs to shower, nap, or massage (service offerings may vary by location/airport). Managed by Aerotel, we promise the high service quality and standard loved by travellers at Aerotel Hotel brand.
Playing on the concept of organic cuisine and the origins of PPG’s 1998 founding, this culinary venture provides a nutritional and flavourful option for time-pressed travellers. Offering a variety of Western-style meals made with fresh local ingredients, Root98 delivers nourishing snacks and main meals, making it an ideal choice for eating on-the-go.
An innovative dining concept boasting a colourful array of international dishes and a sleek modern setting, Flight Club provides a selection of meals to suit any time of day. Utilising fresh and locally sourced ingredients, their dishes are nutritional, bold in flavour and visually-enticing – a perfect reprieve for the long-travelled tourist.
Combining contemporary Japanese flavours with Korean culinary techniques, TGM provides an enticing introduction to JAKO cuisine. A popular choice for air travellers passing through Singapore’s Changi Airport, this recently refurbished fusion restaurant delivers bold aromatic dishes whilst providing a refreshing environment for in-transit relaxation.
TheBar is a place at the airport for travellers to mingle, relax and have fun. Apart from offering slow made juices and energy boosters, a wide range of beers and wines are available for pre-flight travellers to enjoy.
Embracing the soul of true Chinese culinary art, Terrace Chinese Kitchen brings authentic yum cha culture to passengers at the airport. Serving a wide selection of aromatic dim sum, appetisers and stir-fried dishes in traditional “Cha Lou” inspired interior décor; Terrace provides an exceptional culinary experience with a setting to match.
Lee Fa Yuen is a popular Korean fast-food restaurant known for its claypot dishes. Serving up top quality bibimbap, a mixed vegetable and beef dish served in a sizzling stone pot atop rice, the dining venue provides authentic Korean cuisine and is a welcome find for comfort-seeking international tourists.
Our global airport rewards programme, Smart Traveller is a unique membership initiative designed to provide avid travellers with the perks of PPG’s extensive airport network. Offering the ability to earn points and redeem them at different stages throughout the airport journey. Smart Traveller promises the chance to enhance lounge, accommodation, dining and meet-and-greet services, and ultimately simplify the process of travelling internationally.