About 关于 關於

Globally present, industry awarded and highly experienced, we are committed to making travel better for all. 我们在全球开展业务,获得业界广泛认可,并拥有丰富经验,致力于为所有人提供更好的旅游体验。 我們業務遍佈全球,備受業界認可,而且經驗豐富,致力為所有人提供更佳的旅遊體驗。

Our Story 我们的故事 我們的故事

Established in 1998 and headquartered in Hong Kong, Plaza Premium Group’s origins began with CEO, Mr Song Hoi-see.

A frequent air traveller during his banking career, one day Mr Song found himself flying less. He struggled to enjoy the travel experience without the respite of frequent flyer lounge perks. This led to the unique vision of an independent airport lounge concept.

Seeking to create an accessible relaxation space for the masses, Mr Song launched the first Plaza Premium Lounge. He aimed to provide seamless connectivity and comprehensive services to all types of travellers. Growing into a series of brands set on simplifying, innovating and enriching the airport journey, PPG remains true to its purpose of democratising the travel experience. We are ready, when you are.

Celebrating Plaza Premium Group’s 25th Anniversary in 2023.

环亚集团由宋海西先生创立于1998年,总部设在香港,宋海西先生目前在集团担任首席执行官一职。

宋先生在银行工作期间经常乘坐飞机,但有一天他发现自己的飞行次数减少了。没有常旅客贵宾室提供休息空间,他难以感受到良好的旅游体验。这使他产生了有关独立机场贵宾室概念的独特构想。

为了为更多的旅客创造一个能够放松的空间,宋先生推出了首间环亚贵宾室。他希望为各类旅客提供无缝连接的全面服务。环亚品牌系列旨在优化、创新和丰富机场旅程,始终坚持旅行体验大众化的宗旨。我们时刻准备好为您提供最佳旅行服务。

環亞集團由集團現任行政總裁宋海西先生於1998年創立,總部設在香港。

宋先生任職銀行期間是飛機常客,惟某天突然發現飛行次數越來越少。由於沒有得到飛行常客的貴賓室禮遇,他感到難以享受旅遊,所以萌生了獨立機場貴賓室的概念。

為了打造讓旅客放鬆的空間,宋先生推出首個環亞貴賓室。他希望為各類旅客提供無微不至的服務。環亞品牌系列秉持讓所有旅客均可享受旅行體驗的宗旨,致力簡化、創新和豐富機場旅程,為配合你的需要隨時候命。

Our Philosophy 我们的理念 我們的理念

Vision 愿景 願景

To be the household name and world class Premium Airport Service provider.

成为家喻户晓的品牌及提供世界级优质机场服务的企业

成為家喻戶曉的品牌及提供世界級優質機場服務的企業

 

Mission 我们的使命 我们的使命

  • Meet every customer’s expectation and deliver total satisfaction
  • Strive for sustainable growth through innovation in services, market expansion, cost-effectiveness and operation efficiency
  • Cultivate a people-oriented culture conducive to teamwork, creativity, and personal development
  • Promote civic-mindedness and social responsibilities
  • 满足每位顾客的期望,达至称心满意
  • 通过可持续增长、创新服务、开拓市场、实现成本效益及提高运营效率,以追求持续增长
  • 培育以人为本的企业文化,促进团队合作、创新及个人发展
  • 提倡公民意识和企业社会责任
  • 滿足顧客的期望,達到稱心滿意
  • 通過可持續增長、創新服務、開拓市場、實現成本效益及提高運營效率,以追求持續增長
  • 培育以人為本的企業文化,促進團隊合作、創新及個人發展
  • 提倡公民意識和企業社會責任

 

Core Values 核心价值 核心價值

  • Excellent Service
  • Innovation
  • Teamwork
  • 优质服务
  • 创新理念
  • 团队精神
  • 優質服務
  • 创新理念
  • 团队精神

 

Brand Promise 品牌承诺 品牌承諾

  • Convenience
  • Comfort
  • Value
  • Love & Care
  • 便利
  • 舒适
  • 价值
  • 关心与爱
  • 方便
  • 舒適
  • 價值
  • 愛與關懷

 

We are in over 我们的服务覆盖 環亞業務遍佈

30+ Countries & Regions 30多个国家和地区开展业务 30多個國家和地區

80+ International Airports 80多个国际机场开展业务 80多個國際機場

250+ Locations 250多个地点开展业务 250多個地點

Leadership 领导团队 領導團隊

Song Hoi See 宋海西 宋海西

Founder and Chief Executive Officer 创始人兼首席执行官 創辦人兼行政總裁

Song Hoi See, has spent over 20 years revolutionising the global airport industry. A determined advocate of democratised travel, Mr Song has continually reshaped the possibilities of airport hospitality, building a network of five integrated brands which make comfortable and convenient airport experiences available to all. With his sights now set on consolidating the 360 degree airport offering, Mr Song remains true to his vision of elevating international travel and strives to continue setting a world-class standard for value-added airport services.

20多年来,宋海西一直致力于全球机场行业革新。作为大众化旅行的坚定倡导者,宋先生不断重塑机场接待的可能性,构建了一个由五大综合品牌组成的网络,为所有人提供舒适便利的机场体验。现在,宋先生的目标是整合360度机场服务,但他始终坚持其提升国际旅行的愿景,并努力继续为机场增值服务设定世界级标准。

宋氏20多年來一直致力革新全球機場業,全心倡導旅行大衆化,不斷重塑機場接待的可能性,並構建了一個由五大綜合品牌組成的網絡,為所有人提供舒適和便利的機場體驗。今天,宋氏以整合360度機場服務為目標,始終堅持提升國際旅行的願景,並努力繼續為機場增值服務訂立世界級標準。

Henry Ho Henry Ho Henry Ho

Chief Financial Officer Chief Financial Officer Chief Financial Officer

Henry is an accomplished CFO with a strong track record in financial leadership. Previously, he held key roles at Ralph Lauren, Duty-Free Shoppers (DFS), and the K11 Group, overseeing finance and strategy. With over 20 years of experience, Henry is skilled in driving growth and profitability.

In his new role, he will manage the group’s financial operations, including treasury and investor relations, and work closely with the team to execute the company’s strategy.

Henry is an accomplished CFO with a strong track record in financial leadership. Previously, he held key roles at Ralph Lauren, Duty-Free Shoppers (DFS), and the K11 Group, overseeing finance and strategy. With over 20 years of experience, Henry is skilled in driving growth and profitability.

In his new role, he will manage the group’s financial operations, including treasury and investor relations, and work closely with the team to execute the company’s strategy.

Henry is an accomplished CFO with a strong track record in financial leadership. Previously, he held key roles at Ralph Lauren, Duty-Free Shoppers (DFS), and the K11 Group, overseeing finance and strategy. With over 20 years of experience, Henry is skilled in driving growth and profitability.

In his new role, he will manage the group’s financial operations, including treasury and investor relations, and work closely with the team to execute the company’s strategy.

Bora Isbulan Bora Isbulan Bora Isbulan

Deputy Chief Executive Officer 副首席执行官 副行政總裁

Since joining PPG, Bora has been instrumental in steering Plaza Premium Group’s global expansion and driving the Group’s strategic business development. He oversees global growth and revenue generation, leading the Business Development, Commercial, and Marketing divisions. He brings international experience to key projects and initiatives, successfully expanding the Group’s global network in EMEA, India, Latin America, USA, and leading the Istanbul Sabiha Gökçen International Airport Turkey location expansion.

商业领袖Bora拥有为全球公司管理收入增长和战略组合扩张的国际化经验,曾在TAV Operations Services担任首席执行官达10年时间。他在28个国家主导过商业战略工作,涵盖欧洲、美洲、中东和印度。Bora负责监督环亚全球增长和创收,并领导业务拓展、商业和营销部门。

Bora是經驗豐富的商業領袖,曾為多家國際公司管理收入增長和策略組合擴張,包括在TAV Operations Services任行政總裁達10年。他在28個國家主導過商業策略工作,涵蓋歐洲、美洲、中東和印度。Bora負責監督環亞全球增長和創收,並領導業務發展、商業和營銷部門。

Linda Song 张玉婷 張玉婷

Executive Director 执行董事 執行董事

Under Mrs. Song’s leadership, over the last 23 years PPG has transformed the airport hospitality services industry by indentifying traveller painpoints. She takes a customer-centric approach to design, spearheading the Group’s Design and Project Development. Mrs. Song is currently a member of the Group’s Steering Committee, driving the Group’s overall commercial and development strategies.

在张女士的领导下,在过去23年里,环亚通过识别旅客的需求与问题,改变了机场接待服务行业。她采取以客户为中心的方法,带头负责集团的设计与项目开发。张女士目前是集团指导委员会成员,推动集团的整体商业和发展战略。

張氏在過去23年領導環亞識別旅客痛點,為機場接待服務行業帶來變革。透為以客為尊的方法,張氏引領集團設計與項目發展部門。張氏現任集團督導委員會成員,推動集團的整體商業和發展策略。

Suresh Kumar 苏瑞启 蘇瑞啓

Chief Operating Officer 首席运营官 營運總裁

With 28 years of experience in hospitality, Suresh has a diverse work experience in corporate and senior management roles at several luxury hotels in Malaysia, Hong Kong, Fiji, Philippines, Indonesia and China. He joined Plaza Premium Group in 2019 and was instrumental in setting up the Aerotel Hotel Division, Customer Engagement, Contact Centres and overseeing ISO as well as process enhancements. As Chief Operating Officer, he is responsible for the group’s global network of operations for Lounges, Culinary, Food & Beverage, Airport Passenger Services and Pre-Openings & Special Projects. He also supports the group expansion plans as well as overseeing several regions in his capacity as COO.

苏先生从事酒店行业已有27年,曾在马来西亚、香港、斐济、菲律宾、印度尼西亚和中国多家豪华酒店担任高管职务,工作经验非常丰富。他于2019年加入环亚集团,在组建遨途酒店酒店部门、客户参与、联络中心和监督ISO以及流程改进方面发挥了重要作用。作为首席运营官,他为环亚扩张计划和全球运营提供支持,并监督在多个地区的工作,包括亚洲、大洋洲、美国和南美洲。

蘇先生從事酒店行業已有27年,曾在馬來西亞、香港、斐濟、菲律賓、印尼和中國多家豪華酒店擔任高管職務,經驗多元豐富。他於2019年加入環亞集團,在建立遨途酒店酒店部門、客戶參與、聯絡中心和監督ISO以及流程改進方面舉足輕重。他以營運總裁的身分支持環亞推行擴張計劃和全球營運,並監督在亞洲、大洋洲、美國和南美洲地區的工作。

Prasan Verma Prasan Verma Prasan Verma

Chief Technology Officer Chief Technology Officer Chief Technology Officer

Prasan, a veteran in aviation IT with 25 years of experience, joins us from Air India where he was the Vice President & Head of Commercial IT and Channels. He brings expertise from his previous roles at Vistara and Tata Consultancy Services (TCS) spearheading presales, project management, and consulting for various airlines. He has been recognized for his innovative Covid Management Solution and successful complex migration projects.

In his new role, Prasan will be responsible for the group’s IT-related matters from infrastructure, cybersecurity, and analytics including partnering with other key leaders to commercialize PPG’s IT development and product.

Prasan, a veteran in aviation IT with 25 years of experience, joins us from Air India where he was the Vice President & Head of Commercial IT and Channels. He brings expertise from his previous roles at Vistara and Tata Consultancy Services (TCS) spearheading presales, project management, and consulting for various airlines. He has been recognized for his innovative Covid Management Solution and successful complex migration projects.

In his new role, Prasan will be responsible for the group’s IT-related matters from infrastructure, cybersecurity, and analytics including partnering with other key leaders to commercialize PPG’s IT development and product.

Prasan, a veteran in aviation IT with 25 years of experience, joins us from Air India where he was the Vice President & Head of Commercial IT and Channels. He brings expertise from his previous roles at Vistara and Tata Consultancy Services (TCS) spearheading presales, project management, and consulting for various airlines. He has been recognized for his innovative Covid Management Solution and successful complex migration projects.

In his new role, Prasan will be responsible for the group’s IT-related matters from infrastructure, cybersecurity, and analytics including partnering with other key leaders to commercialize PPG’s IT development and product.

Johnson Wong Johnson Wong Johnson Wong

Johnson, boasts an extensive over 30 years background in the travel and hospitality industry. Throughout his career, he has held diverse executive positions in numerous countries and cities, overseeing operations, corporate roles, strategic planning, pre-opening, and operational projects, as well as hotel management and quality assurance. His expertise spans locations such as Hong Kong, Singapore, Jakarta, Kuala Lumpur, Shenzhen, Chengdu, Beijing, Cebu and Toronto.

In his new role, Johnson will support the CEO on assigned duties, coordinate key initiatives, and strategic planning processes across the Company, and enhance collaboration of all business units to strengthen our positioning across the globe.

Johnson, boasts an extensive over 30 years background in the travel and hospitality industry. Throughout his career, he has held diverse executive positions in numerous countries and cities, overseeing operations, corporate roles, strategic planning, pre-opening, and operational projects, as well as hotel management and quality assurance. His expertise spans locations such as Hong Kong, Singapore, Jakarta, Kuala Lumpur, Shenzhen, Chengdu, Beijing, Cebu and Toronto.

In his new role, Johnson will support the CEO on assigned duties, coordinate key initiatives, and strategic planning processes across the Company, and enhance collaboration of all business units to strengthen our positioning across the globe.

Johnson, boasts an extensive over 30 years background in the travel and hospitality industry. Throughout his career, he has held diverse executive positions in numerous countries and cities, overseeing operations, corporate roles, strategic planning, pre-opening, and operational projects, as well as hotel management and quality assurance. His expertise spans locations such as Hong Kong, Singapore, Jakarta, Kuala Lumpur, Shenzhen, Chengdu, Beijing, Cebu and Toronto.

In his new role, Johnson will support the CEO on assigned duties, coordinate key initiatives, and strategic planning processes across the Company, and enhance collaboration of all business units to strengthen our positioning across the globe.

"To travel is a privilege. We don't want hurdles along the journey to take away from that, so we are committed to continuously enhancing the airport experience to alleviate the pain points of travellers. We strive to make travel better every day." "旅行是一种特权。我们不希望因旅途中的阻碍导致这种特权受损,所以我们致力于不断改善机场体验,减轻旅客痛点。我们每天都在努力缔造更加美好的旅行体验"。 「旅行是一種優越享受。我們不希望旅途中出現小插曲而影響整體享受,所以環亞致力不斷改善機場體驗和减輕旅客痛點。每天努力締造更美好旅程。」

Song Hoi-see, CEO of Plaza Premium Group - 环亚集团首席执行官宋海西 - 環亞集團行政總裁宋海西

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